Payment Policy

Product prices on nova-m.shop are displayed in U.S. dollars (USD). Before payment, checkout shows the products, quantities, discounts where applicable, shipping charge, applicable sales tax, and total amount due. We do not add undisclosed charges after an order is submitted.

The payment methods available to a customer are displayed at checkout and are processed through Shopify and the payment providers enabled for the store. We do not receive or store full card numbers.

Payment authorisation does not by itself guarantee acceptance of an order. An order is accepted when we issue an order confirmation after product availability and payment have been checked. We may decline or cancel an order for an obvious pricing or listing error, unavailable inventory, suspected fraud, an invalid address, or another legitimate operational reason. If we cancel after payment, we will refund the amount paid for the cancelled order to the original payment method.

Applicable sales tax is calculated from the delivery address when the platform can determine it. Shipping charges and delivery estimates are shown before payment and are governed by the Shipping Policy.

Approved refunds are normally issued to the original payment method within 14 days after an authorised return is received and inspected. Please contact us first at support@nova-m.shop if a payment, duplicate charge, refund, or order total appears incorrect.

Contact: support@nova-m.shop / 910-986-3276